I just walked out of the worst customer service experience. I was completely ignored the entire time I was in the store which was close to half an hour. The staff were having a laugh about something amongst themselves. I went into the fitting rooms to try a few pants and I was offered no help with sizes. When I finally got a How are you going? from the female staff member, I told them I was struggling to find pants, hoping I would get some help. But instead she didnt even listen to me and was absent mindedly smiling at something else. I walked out in frustration as the male staff member continued to ignore me.
I went in on a Sunday morning recently. My wife needed a sleep in so I took our two young kids- a 3 month old and a 15 month old.I figured that I'd just look as it would be too hard to buy clothes with the kids. I thought wrong. The saleswoman was amazing. Not only did she help me choose clothes, she even looked after both kids, so I could try the clothes on. Most people panic such young kids but the sales person was awesome. I purched a suit, pants, shirts and ties. I'm sorry that I don't remember her name but I pretty much signed up to Google just to give her 5 stars. Thank-you so much. You are not paid enough.
I always receive great service from the team at this store. They know their stuff and are very helpful.
I go to this store all the time and they give great service. I have also purchased accessories for a wedding party of 5 from here and they order everything in and are happy to hold it until I can get in to pay.
Oxford Fountain Gate is an Australian Clothing Store based in Warren, New South Wales. Oxford Fountain Gate is located at Shop 1165/352 Princes Hwy, Narre Warren VIC 3805, Australia.
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